Here’s what delegates said who experienced the occasion:

• excellent and inspiring speakers with a wide range of expertise;
• information on the long-term impact of projects was particularly valuable;
• the very clear session on evaluation was particularly pertinent;
• very interesting to hear the radical approach to putting the power of interpretation in the hands of the community;
• the speakers talked honestly around the challenges they face;
• a real variety of experiences and approaches – both interesting and useful;
• enjoyed learning from other’s experiences – reassuring and inspiring for my work.

The Museums | Inclusion | Engagement CD includes audio recordings, Powerpoint presentations and films – around five hours of practical information to help your museum engage with, and meaningfully involve, your diverse communities. The presentations include some of the most successful and advanced experience in this field currently available anywhere.

Keep Up The Good Work? Exploring the Long-Term Impact of Social Inclusion Initiatives: Lucie Fitton, Inclusion Officer, Museum of London

The Virtuous Circle - Community Engagement at the Manchester Museum: Gurdeep Thiara, Outreach Officer and Tim Manley, Head of Marketing & Audience Development, Manchester Museum

How To Involve the Communities You Serve In All You Do In Your Museum: Liz Puddick, Learning Manager, London Transport Museum

Drivers for Change – Capacity Building and Cultural Ownership: Eithne Nightingale, Head of Diversity Strategy, V&A

Working With New Audiences at the British Museum: Laura Phillips, Community Partnerships Manager and Dr Emma Poulter, Talking Objects Manager, British Museum

Community Engagement - Evaluating the Impact: Alison James and Nicky Boyd, Museum Consultants (Audiences)

An Ageing Society – Learning, Engagement and Participation in Museums for the Over 50s: Alison Lightbown, Head of Learning & Education, Geffrye Museum 

Practice, Reflection and Pathways: Mark Miller, Curator Youth Programmes, Tate Britain 

Smudged Performance – Using Collections to Collaborate Artistically with People with Learning Disabilities: Alice Fox, Course Leader, Inclusive Arts Practice, University of Brighton 

Making Time for Everyone – Museum Clubs for Adults with Learning Disabilities: Steph Parmee, Museum Project Officer, Suffolk County Council Heritage

Studying the material, and sharing it with your colleagues, you’ll discover:

• how to evaluate the short- and long-term impact of your projects;
• how to reaching the most excluded groups or individuals;
• how to prioritise your work among the various communities;
• how to use new community-based communication media;
• how to build the right organisational structure to deliver effective programmes;
• how to involve the communities you serve in everything you do in your museum what can be learnt from the experience of other sectors working in these fields;
• how to obtain sustainable, ongoing funding to support long-term programmes which make a difference.